| Since 1987, Maximizer has delivered Customer Relationship Management (CRM) software enabling organisations in all industries to increase sales, enhance marketing and improve customer service while boosting productivity and revenues. Simple, accessible and affordable, Maximizer CRM has sold over 1,000,000 licenses to more than 120,000 customers, helping meet the needs, budgets and access requirements of entrepreneurs, small and medium business and larger corporations across the globe.
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Account and Contact Management Software lets you manage your sales accounts and customers better than your competition. With Maximizer CRM, you have account management and sales contact management software in one central database and have the flexibility to track and view the information that is relevant to your business. Through Maximizer Contact Management you can manage an unlimited number of accounts, contacts or profiles, segmenting them through your own custom fields such as industry, size or location. Profitable
customer relationships are essential to building your business. You
need to effectively manage these relationships — from prospect, to
close, to lifetime customer - in order to stand out from the
competition. Maximizer CRM enables you to provide customers with added
value and an exceptional experience through rapid response, ongoing
engagement and knowledge of their entire history with you. With every
customer and prospect’s profile and interaction history tracked in
detail in Maximizer CRM — including quotes, orders, project details,
emails and calls — you and your staff are equipped with the necessary
information for engaging customers, earning loyalty and driving repeat
business. Maximizer CRM enables you to centralise customer information across sales, marketing and customer service, improving efficiency and productivity so you can focus on the most important part of your business — your customers. Centralising all customer information and processes into one holistic view across your organisation enables customer-facing employees to make quick, informed decisions on everything from target marketing strategies, to up-selling opportunities and effective resolution of customer service issues. Maintaining updated, comprehensive information on all your key customers and prospects allows you to capitalise on priority opportunities rather than waiting for them to call you. With the speed of business today, Opportunity Management in Maximizer CRM keeps sales professionals on top of priority opportunities at every step of the sales cycle. Implement your sales methodologies and have every sales person follow the same best practices in step-by-step activities to increase close ratios and maximise wins. From providing estimates to conducting product demonstrations or courting prospects, gain full control of the sales process by prompting sales representatives to conduct each activity within the appropriate time frame. Advanced sales tracking enables you to closely monitor deals, improve performance and forecast sales with ease. You can use Sales Opportunities to track every qualified lead from early discussions through to final sale. Apply sales methodologies and processes to every deal to increase your win ratio and rate success factors and decision-makers for an accurate probability of close. Track all details and monitor the stages of deals, including key decision-makers and products being pitched. This will allow you to increase visibility into your teams activity and performance, and generate sales reports that include your sales pipeline funnel, forecast sales, and monitoring of your pipeline to abalyse win/loss ratio results.nt changes in their status. Maximizer CRM acts as lead management software to ensure that all leads are handled by your sales people in a timely manner and are converted to sales opportunities with Maximizer CRM. Automatically identify leads that haven’t been followed up on, and track the status and source of each lead to measure funnel and conversion rate.You can automate everyday tasks, catch critical time-sensitive issues and stay on top of priority opportunities with Workflow Automation powered by KnowledgeSync. Lead Management in Maximizer CRM can help you increase lead response time by monitoring and responding to incoming emails, then intelligently directing leads and enquiries to the appropriate representative while recording every interaction with your lead. You can access, update and assign leads easily with Maximizer CRM's intuitive user interface, create targeted customer lists for outbound call camapigns and set up automatic lead alerts to track and engage your clients. Sales Force Automation (SFA) software, built into Maximizer CRM,
helps sales executives and sales teams meet and exceed revenue targets,
and build profitable relationships for long-term success. Centralise
information from multiple sources into one, convenient, action-oriented
workspace through desktop, web or smartphone device. Maximizer CRM makes
it easy to manage accounts, collaborate on sales opportunities, and
accurately forecast sales so you can effectively manage your accounts
and respond on the fly to maximise wins. By accurately forecasting your
sales, you can gain greater visibility into your company performance,
win more business by using best practices in your sales cycle and build
profitable relationships with access to complete client history. Marketing Automation with Maximizer CRM software enables more effective prospecting to drive more targeted leads to sales. As an integrated solution, Maximizer CRM enables you to effectively market to customers and prospects, nurturing leads with relevant content throughout the customer lifecycle. With built-in email marketing, marketers can now automate dynamic, personalised email campaigns that turn prospects into customers, and keep customers loyal. With Maximizer CRM, you can generate qualified leads to fuel sale, automate and trigger dynamic, personalised email marketing campaigns, get better marketing campaign results with targeted lists using detailed profile data and improve marketing campaign response by tracking open-rates, click-through, and ROI. Maximizer CRM's built-in marketing campaign management tool makes it easy to set up, monitor and measure the ROI on automated email campaigns and manage processes for traditional fax and print direct marketing campaigns. Helping you drive and nurture leads to feed the sales pipeline.You can send targeted email campaigns to customers and prospects via the built-in email marketing engine, manage and execute fax and print communications to customers and prospects to send promotions, event invitations and other targeted marketing campaigns to your list. Calculate your return on investment through automatic marketing campaign integration with sales leads and opportunities. Centralised with sales and customer service information, Maximizer CRM acts as email list management software that enables you to create precisely targeted email lists for more personalised direct marketing. Eliminating the need to compile email lists from spreadsheets and various documents, email list management enables you to efficiently extract customer data, sort it by specific criteria, and use it with Maximizer CRM Campaign Manager - or export mailing lists to Microsoft Excel and other file formats - all from within Maximizer CRM. Customer case Management through Maximizer CRM allows customer service teams to effectively track, manage and resolve customer issues; including technical support, billing and returns. Resolve issues faster with easy access to complete account information in one central, easily viewed location Maximizer CRM is a business productivity software solution that improves your company's overall efficiency and effectiveness. Keep all of your customer communications, tasks, appointments, and documents in one central database, so you can focus on the most important part of your business, your customers. Gain real-time visibility into your business with Business Intelligence.
Effectively make informed business decisions with timely, accurate
insight into your organisation. Maximizer CRM delivers real-time
visibility and actionable insights through robust business intelligence
right out of the box. It provides managers and executives with critical
sales, marketing and customer service information at a glance. Visual
dashboards, in-depth metrics, and timely alerts and reports enable rapid
and effective evaluation so you can take action. Capture the valuable
information required to proactively adjust tactics to effectively manage
day-to-day operations, refine processes, resolve potential issues and
leverage opportunities. Optimise your allocation of resources, budget
and time to drive revenue. Cloud Based CRM Solution With a cloud-based solution - sometimes know as Software as a
Service or SaaS or Hosted CRM - your the delivery of CRM is as a
service rather than a product, whereby shared resources like IT
hardware, servers, software, and information are provided as a utility
(like the electricity grid) over the Internet with your data are housed
in a remote server.
On-Premise CRM Solution On-premise is the traditional way IT has been provided and involves installing software on your own computers in your computer room and using your own IT staff to manage it. Consider this option if:
CRM for Sales Force Automation
Contact Management Software
CRM Services
CRM Demos
Maximizer CRM 12
Customer Relationship Management Workflow
Customer Relationship Management Customer Success Stories
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Maximizer CRM Webinar Workshop
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| Browse through our Simply Successful Webinar Series and find out how you can Accelerate Profits, Drive Productivity and Win Business. Now including webinars on the new Maximizer CRM 12. View today! |
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CRM Software, Customer Relationship Management - Maximizer CRM
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| Since 1987, Maximizer has delivered Customer Relationship Management (CRM) software enabling organisations in all industries to increase sales, enhance marketing and improve customer service while boosting productivity and revenues. Simple, accessible and affordable, Maximizer CRM has sold over 1,000,000 licenses to more than 120,000 customers, helping meet the needs, budgets and access requirements of entrepreneurs, small and medium business and larger corporations across the globe.
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